AI-Powered Towing Operations
TORC Apex handles intake, documentation, billing, and carrier language across every class of tow — so operators can stay focused on the job, not the paperwork.
The Company
Virago Torc was founded by a working towing dispatcher who knew exactly where revenue was slipping through the cracks — missed billing conditions, carrier language mismatches, documentation gaps, invoices that came back short for reasons that should never have existed.
TORC Apex was built to close every one of those gaps. Not from the outside looking in — from years at the dispatch desk knowing what the industry actually needed and nobody had built.
The result is a patented seven-engine AI platform covering intake, documentation, revenue audit, carrier defense, and billing — connecting every layer of the operation from the first call to the final payment, across every class of tow and every size of operation.
"Operators shouldn't have to be billing experts to get paid what they earned. TORC handles that."
What TORC Apex Does
From a solo operator running calls alone to a multi-truck heavy recovery involving multiple agencies — TORC Apex builds a complete, documented job record and makes sure every billable item makes it onto the invoice.
Never Miss a Call
When a driver is on a job and can't pick up, TORC answers, captures the intake, and holds the job for review. Solo operators and small fleets never lose a call to a busy signal again.
Dispatcher Quote Assist
TORC assists dispatchers in building accurate quotes in real time — pulling service class, equipment requirements, conditions, and applicable rate structures so no line item is guessed.
Every Class. Every Job.
Light, medium, and heavy towing. Lockouts, roadside, recovery, multi-unit, multi-agency scenes. TORC handles every service class with the right fields, the right documentation, and the right billing logic for each.
Multi-Unit Recovery — One Complete Ticket
Complex recoveries involving multiple trucks, operators, and agencies are unified into a single master job record. Every operator's narrative is captured, reconciled, and preserved — ready for billing and dispute defense.
Capture Every Billable Item
TORC audits every job against a library of billable conditions — including add-ons operators didn't know they could bill. Nothing earned gets left off the invoice.
Operator Narratives. Permanently Saved.
Every dispatcher and driver statement is captured by voice, structured, and preserved in the job record. When a carrier disputes a charge six months later, the documentation is already there.
Invoices Paid the First Time
TORC generates billing language mapped to each carrier's vocabulary. The same service, written exactly the way each carrier pays it — reducing rejections, delays, and short payments.
Customers Kept in the Loop
A dedicated customer channel keeps vehicle owners informed and involved throughout the job — status updates, ETA, documentation — without adding work for the dispatcher.
Configurable to Your Operation
Most options in TORC Apex can be customized to match each company's style, workflow, and policies. It works the way your operation works — not the other way around.
The Architecture
Each engine handles a distinct layer of the operation. Together they form a single connected platform — from the first call to the final payment — across every class of tow.
Engine 01
Intake, Classification & Dispatch
Answers calls, captures structured job data by voice, routes to the right unit with the right equipment. Handles overflow when drivers are busy so no call goes unanswered.
Engine 02
Voice-to-Ticket Parsing
Converts dispatcher and driver voice into structured tickets and billing-ready documentation in real time. Captures every operator's narrative on multi-unit jobs into a unified master record.
Engine 03
Background Revenue Audit
Continuous audit gates check billable conditions, documentation completeness, and regulatory compliance before the invoice is sent. Surfaces add-ons operators may not know they can bill.
Engine 04
Carrier Misclassification Defense
Pre-acceptance VIN reads, equipment verification, and misclassification documentation protect operators before and after job acceptance — across all vehicle and service classes.
Engine 05
Aggregate Intelligence Pipeline
Anonymized cross-operator pattern data surfaces billing anomalies and carrier behavior trends no single operator could detect alone.
Engine 06
Contextual Photo Intelligence
Directs drivers to capture the right documentation for each job type and service class at the right moment — so photo records hold up at dispute.
Engine 07
Carrier-Optimized Billing Language
Generates invoice language mapped to each carrier's billing vocabulary. Written the way each carrier pays — first time, every time.
Integrations
TORC Apex connects with the systems towing operations already depend on — and the agencies they answer to. A unified API integration layer means one setup, no portal fatigue, no missed syncs.
Our Mission
Give towing operators the intelligence to capture every dollar they earned — and the documentation to keep it.
The towing industry runs hard, responds fast, and handles situations most people never see. TORC Apex makes sure the revenue, documentation, and records match the work that was actually done — on every job, every class, every time.
Get in Touch
Whether you're a towing operator interested in early access, an investor, or a potential integration partner — we want to hear from you.
TORC Apex is currently in active development. Early access opportunities are available for qualifying operators. All serious inquiries receive a response.